Menu

Testimonials

Melissa (and all others associated with The Countertop Shop)

Thank you - thank you - thank you!

My counter top was installed yesterday - it is absolutely beautiful!

Your business had done an extraordinary job from beginning to end.  All of you together worked as one and helped me through the process - and made it so easy.
The whole process started with me calling with questions - Jim was absolutely wonderful - he even came out that evening to measure for me to give me a rough estimate of square footage I was looking at.  He told me to go to the showroom to look at the counter top options.  After I picked what I wanted he directed me to the ladies there in the showroom who all were incredibly helpful.  Then Scott came out to measure - exactly when he said he would be there.  Then a few e-mails later the time and date were set for install.

At this point I'm extremely nervous because the process had gone so smoothly ... okay, there must be some problem with the installers????
But no, not at all - they arrived at my house on the date and time they were supposed to - two of the nicest guys and did an amazing job.
Each and every step of the process was flawless - you all did an exceptional job.  Kudos to you all!!
I promise I will go out of my way to let everyone know your firm did my counter top for me - and what a great experience it has been.
In this day and age it is sometimes very difficult to find people to work with that are dependable and high quality - you all are exactly that!
I did just want to say thank you - what a pleasant experience you all have made this for me!
 
And trust me - I will find anyplace I can to review your business and sing your praises.  Seriously - this was so important to me - and you all were so helpful.  I love it!!

- Lori L. Udowski


I was at my father-in-law's house over the weekend and I saw the great work your team did with the install of the soap stone countertop. Not an easy task and it looks beautiful, a real show piece.

- Blake Underwood


Mac and Scott arrived exactly on time early this morning, quickly removed our damaged composite sink and replaced it with a new sink from Mr. Direct. Mac and Scott demonstrated a very high degree of professionalism and workmanship. They were polite, careful at all times to not damage the granite countertop or the sink cabinet, efficient, did not waste any time, answered a few questions and did an excellent job. The installation looks perfect.

A very positive experience.

- Randall Reihing


I want to let you know that I am very pleased with the beautiful countertops you installed in my new home. Second, I want to thank you for replacing the fireplace surround. Your installers were timely for the appointment and they did a great job. Last but definitely not least, I wanted to let you know about the excellent customer service I received from your staff. Throughout the process of selecting the various products, they were always personable, patient and professional.

- Sherry Grove


I am happy to report the new piece of granite is very nice. Just what we were hoping for. The installers did a good job. Thank you so much for providing us with excellent customer service. We have made recommendations to several family members who are currently shopping around for granite countertops.

- David & Gail Wells


Thank you so much for your donation to Habitate for Humanity of Wood County Ohio. Because of your donation were able to successfully supply our volunteers whom were hard at work making our Rossford Blitz Build possible.

A Blitz Build is a special sort of build where a home is built within a short span of three to five weeks. Ours has been a marvelous success and we owe you many thanks, as the family will now celebrate Christmas in their own home.

- Habitat for Humanity Of Wood County Ohio, Inc.


I just wanted to thank you for the help all of you gave us regarding the counters for our new home. They look wonderful and the guys who installed them were patient, polite and efficient. Many, many thanks.

- Penny Cobau-Smith